Frequently Asked Questions
Find answers about our private, chargeable home appliance repair services in Kolkata. For help with a specific appliance or fault, call us directly.
Disclaimer:Kolkata Repair Service is an independent appliance repair service provider. We are not an authorised service centre by any brands.Visiting Charges starts from ₹ 500. Payment Mode - Cash or UPI Working Hours 08:00AM to 08:00 PM
General Service Questions
What services does Kolkata Repair Service provide?
We provide repair-related enquiries for ACs, refrigerators, washing machines, LED TVs and microwave ovens in Kolkata.
Are your services private and chargeable?
Yes. Our services are private and chargeable. Inspection, visit, labour, parts and other charges depend on the appliance, fault and work required.
How can I book a repair service?
Call 9462581511 or 7014786434. Share the appliance type, brand, model number if available, your area and a short description of the problem.
Do you serve all areas of Kolkata?
We serve many areas in Kolkata and nearby locations. Please call us to confirm service availability and applicable charges for your area.
Can I know the repair charges before booking?
You can call us to discuss possible inspection or visit charges. Final repair charges depend on fault diagnosis, labour and any parts or materials required.
Do you repair all appliance brands?
We handle repair enquiries for many popular appliance brands. Share the brand and model number so support for your appliance can be confirmed.
Inspection, Visit and Repair Questions
What details should I share when calling?
Tell us the appliance type, brand, model number, the issue you notice, your locality and a convenient contact number.
Do I need to arrange anything before the visit?
Keep the appliance accessible and, where possible, note any error code, unusual sound, leakage point or display message. This helps explain the issue clearly.
Will the problem be checked before repair work starts?
The appliance is inspected to understand the reported issue. Repair work and applicable charges can then be discussed.
What if a part needs replacement?
If a part is required, the related cost and work can be discussed before proceeding with the repair.
Can I request installation or relocation service?
Yes, you can enquire about AC installation or relocation. Share details about the AC type, mounting location, piping and outdoor-unit placement.
AC and Refrigerator Questions
My AC is running but not cooling properly. What should I do?
Poor cooling can have different causes, including dirty filters, restricted airflow, refrigerant concerns or component faults. Contact us for an inspection enquiry.
Why is water leaking from my AC indoor unit?
Indoor water leakage may involve a blocked drain, drainage issue or icing. Tell us where the water appears and when it starts.
Does every AC cooling issue need gas filling?
No. Gas refilling is not the solution to every cooling problem. Inspection helps identify the actual cause before repair work.
Why is my refrigerator not cooling properly?
Reduced cooling may relate to airflow, frost buildup, temperature settings or component faults. Share whether the freezer is cooling and when the issue began.
My freezer is cold but the refrigerator section is warm. Why?
This can be related to airflow or defrost-related concerns. Inspection helps identify what needs attention.
Why is water leaking from my refrigerator?
Leakage may be linked to a drain path, tray, hose or ice buildup. Mention where the water collects when you call.
Washing Machine, TV and Microwave Questions
My washing machine is not draining water. Can you help?
Drainage problems may involve the filter, drain hose, pump or other components. Tell us if water remains in the drum after the wash cycle.
Why is my washing machine vibrating or making loud noise?
Excessive vibration may relate to an uneven load, installation position or mechanical issue. Mention whether this happens during the spin cycle.
My TV has sound but no picture. What could be the issue?
The display, backlight or related components may need checking. Share the TV brand, model and whether the screen is fully dark.
Can you help if lines or flickering appear on my TV screen?
Yes, you can contact us for display fault inspection. Lines, flickering, colour issues and dark spots can have different causes.
My microwave runs but does not heat food. What should I do?
A microwave can run without heating because of a component or power-related issue. Contact us to discuss an inspection.
What should I do if my microwave sparks or smells burnt?
Stop using the microwave and contact us. Tell us whether there was sparking, a burning smell, unusual noise or visible damage.
Still Have a Question?
Call us with your appliance brand, model and fault details. We will help you understand the next step.