Privacy Policy

Information We May Collect

When you call Kolkata Repair Service for an appliance repair enquiry, you may voluntarily share information such as your name, mobile number, locality, appliance type, brand, model number and fault details.

Our website hosting provider may also automatically record basic technical information, such as browser type, device information, IP address, visit date and pages viewed, for security and website operation purposes.

How We Use Information

Information shared with us may be used to respond to your service enquiry, discuss appliance repair availability, understand the reported fault, discuss applicable charges and communicate about a requested service.

We may also use technical website information to maintain website security, identify technical problems and improve website performance.

Sharing of Information

Kolkata Repair Service does not sell personal information to third parties. Information may be shared only when reasonably needed to handle a service enquiry, comply with applicable legal requirements or protect the security of the website and its users.

Cookies and Third-Party Services

This website may use essential technical cookies or similar technologies required for normal website operation. If analytics, advertising services, online payment services, embedded maps or other third-party tools are added in the future, this Privacy Policy may be updated to explain their use.

Information Security

We take reasonable steps to protect information shared with us. However, no internet-based system can guarantee complete security. Please avoid sharing unnecessary sensitive personal or financial information during a repair enquiry.

Data Retention

Information may be kept only for as long as reasonably required to respond to a service enquiry, provide requested service, maintain records or meet legal obligations.

Your Choices

You may contact us to ask about the information you have shared, request correction of inaccurate details or withdraw a service enquiry, subject to any applicable legal or record-keeping requirements.